Have called the helpline twice in the past month, both times they were very helpful in resolving my issues.
Every time I have a question about anything regarding the PRISMAFLEX the ICON staff is always knowledgeable and professional and supportive. I strongly encourage my colleagues to use the customer service line.
They stayed on the line until the problem was resolved…
They were extremely patient, reassuring and knowledgeable. They kept me calm and led me step by step how to resolve each of the problems I encountered. I was never rushed and was willing to stay on the phone as long as I felt it was needed. I cannot thank them enough.
